| What you should do | How you should do it |
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| 1 | Report the loss or damage promptly. An adjuster will be assigned. | - Follow instructions in How To Report Damaged or Destroyed Property
or
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How To Report Lost or Stolen Equipment
All loss or damage must be reported within 24 hours of knowledge of the incident. |
| 2 | Identify the damage or loss and submit the report. | - Identify the full extent of the loss or damage.
- Contact UCI's Claim Administrator, Sedgwick, immediately by calling (800) 416-4029 and pressing '1'. Operators are available 24/7.
- Use the Property Damage or Loss Report for assistance in answering the questions asked by Sedgwick's operator.
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| 3 | Provide Risk Management with information concerning the loss. | -
If the damage or loss is equipment and the loss was due to theft, identify whether it was on the Theft Deductible Buy-Down Program.
- For equipment or furniture:
- List property ID or serial numbers and obtain proof of purchase (purchase orders and invoices) for the damaged or lost item(s) if available.
- Work with insurance adjuster to resolve claim.
- For insured buildings or structures:
- Provide documentation, including photos, of the damaged areas.
- Work with adjuster to complete repairs required to return the area to the condition it was in prior to the damage.
- Send all the loss and repair or replacement documentation to Risk Management and provide an account, fund, and sub for funding or reimbursement.
- Send Risk Management all claim documentation relating to the incident as it is received.
All claims must be documented promptly to ensure coverage. |
| 4 | Keep in touch with Risk Management throughout the claim process. | - Risk Management, 250 Public Services Building, ZotCode 4530, Fax (949) 824-2141
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