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Topic Detail Complete New User log in Select New User, if applicable. Sign in with your Social Security Number and your 8-digit birth date (MMDDYYYY) as your temporary password Create a new password Create a new username Create a Security word, e.g. mother's maiden name Select from the drop-down menu and answer six 'challenge' (security) questions If you don't know your username Select 'Forgot Your Username' Sign in with your Social Security Number (SSN) and Password Your username will be provided to you online If you don't know your password Select the word 'password' from 'Forgot your username or password' Enter your Social Security number or user name Select 'E-mail me a temporary password' or 'ask my challenge questions' If you select 'ask my challenge questions', you will be asked 3 questions from list of challenge questions If you answer your challenge questions correctly, you will be able to create a new password online A temporary password and sign in instructions will be sent to your uci.edu e-mail address on file Return to the 'Sign In' page Enter your Username Enter your temporary password You will be asked to create a new password Re-enter your password Keep password secure for future use Request e-mail confirmation for At Your Service Online (AYSO) transactions Go to the AYSO Web page Select 'Sign In to My Accounts' Enter your SSN or Username and Password Select "My Contact Information" Select "Personal E-mail" Enter then re-enter your E-mail address Select "Submit" You will receive an e-mail notice for any future transactions on At Your Service Online Avoid the back arrow button after you have entered the "Log On" enrollment site Use only the white buttons on the left side of the screen. You need only select the plans you want to change. Obtain Primary Care Physician (PCP) identification number Search for a PCP (primary care physician) on the At Your Service website Select "Enrollment" and then select "California employees" Select "Find a Doctor" Select your choice of medical plan and follow the instructions for locating a PCP The PCP or Enrollment number is contained in the physician's profile - The number should not contain any letters.Do not use the number listed for paper enrollments. Be prepared The Web tool will time you out in 12 minutes, per screen, if you do not enter data Make decisions before accessing the Web tool Have your PCP/enrollment ready Have your projected estimates for health care or dependent care expenses ready. A calculator tool to estimate your expenses is available on the website Have the Social Security numbers of your dependents ready. A spouse cannot be enrolled online without a Social Security number; if you don't have a Social Security number for your spouse, you must enroll by form, UPAY 850. . Review and Confirm Select "Review & Confirm" to see all of the changes that you made Select "Confirm" if you are satisfied with all of your changes A confirmation number will be e-mailed to you Retain your Confirmation number Use the confirmation number to help research your transaction

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