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Employee Assistance Program

Summary: An enhanced Employee Assistance Program (EAP) is available to faculty and staff employed on campus. EAP now includes three components: clinical, personal, and work/life services. This program is administered by Cascade Centers, an EAP provider since 1978, with oversight from Human Resources.

Employee Assistance Program

The Employee Assistance Program (EAP) is a free confidential service. All of the services provided under EAP are available by a single point of contact via a toll-free telephone number at (800) 433-2320, 24/7.
Multilingual counselors are also available. Faculty, academics, and staff need to identify themselves as employees of the University of California, Irvine.

More information about these services is also available from the "Employee Assistance" section of the Cascade Centers website. Employees can watch a brief orientation video.

Clinical Services

Intake, assessment, and referral services are provided for any work or home issues, including but not limited to:
  • Stress
  • Anxiety
  • Depression
  • Anger
  • Alcohol/substance abuse
  • Marital and family problems
  • Grief
Personal Assistance Services

Consultation and /or referral services are provided for:
  • Life and parent coaching
  • Will preparation online
  • Career development
  • Home ownership
Live online support service with EAP consultants are available at esupport@cascadecenter.com

Work/Family Life Services

Information and resources are available for:
  • Childcare
  • Eldercare
  • Identity Theft
  • Legal and Financial Matters (limited access)
  • Concierge Service


Supervisors/Managers

Supervisors and managers should attend an orientation to learn about the various services offered by the EAP and when/how to refer employees who may need help.
Educational presentations are listed in the Benefits Education Program and will be announced periodically with enrollment via TED. In addition, a brief orientation video for supervisors can be found here.

Additional information

Other related websites: Please note that Kaiser members may use Kaiser and/or United Behavioral Health.

Need an expert? Contact John Daly, Associate Director, Human Resources, (949) 824-8311

Notice: University policies, procedures and applicable collective bargaining agreements shall supersede information in this document or elsewhere on this site.


Author: John C Daly  Last published: 09/04/2009