Summary: The Employee Assistance Program (EAP) is available to campus academic appointees and staff, including School of Medicine staff and academic appointees with offices at the Medical Center in Orange. EAP includes three components: clinical, personal, and work/life services. This program is administered by Cascade Centers, an EAP provider since 1978, with oversight from Human Resources. |
Employee Assistance Program
The Employee Assistance Program (EAP) is a free confidential service. All of the services provided under EAP are available by a single point of contact via a toll-free telephone number at (800) 433-2320, 24/7.
Multilingual counselors are also available. Eligible campus employees need to identify themselves as employees of the University of California, Irvine.
More information about these services is also available from the "Employee Assistance" section of the Cascade Centers website. Employees can watch a brief orientation video.
Clinical Services
Intake, assessment, and referral services are provided for any work or home issues, including but not limited to:- Stress
- Anxiety
- Depression
- Anger
- Alcohol/substance abuse
- Marital and family problems
- Grief
Personal and Financial Services and Resources
Consultation and /or referral services are provided for:- Will preparation online
- Identity Theft
- Home ownership
- Legal Matters (limited access)
- Financial Coaching
Live online support service with EAP consultants are available at esupport@cascadecenter.com
Work/Family Life Services
Information and resources are available for:- Childcare
- Eldercare
- Life and parent coaching
- Career development
- Concierge Service
Supervisors/Managers
Supervisors and managers should attend an orientation to learn about the various services offered by the EAP and when/how to refer employees who may need help.
Educational presentations are listed in the Benefits Education Program and will be announced periodically with enrollment via TED. In addition, a brief orientation video for supervisors can be found here.
Additional information
Other related websites:
Please note that Kaiser members may use Kaiser and/or United Behavioral Health.
Need an expert? Contact Susan Pihl, Interim Director, Benefits, Human Resources, (949) 824-9151. Notice: University policies, procedures and applicable collective bargaining agreements shall supersede information in this document or elsewhere on this site. |
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