SNAP : Open Enrollment 2010 - Frequently Asked Questions

Open Enrollment 2010 - Frequently Asked Questions

Summary: Answers to frequently asked questions regarding UC Open Enrollment.

Is there information in Spanish about Open Enrollment?
Yes, there is. Please visit the At Your Service page, La Apertura de Inscripcion.

Where can I learn more about the changes for Open Enrollment?

Watch an eLearning video for Faculty and Staff and review all the information needed for Open Enrollment. This video allows you to check information at any time while making those important personal decisions. Watch the Open Enrollment for 2010 eLearning video

Do I need to re-enroll in my Health Care Reimbursement Account (HCRA) and/or DepCare FSA?

Yes. You need to re-enroll annually in your Flexible Spending Accounts (FSA). Make sure you establish the amount you will use, because any cash balance will be forfeited after April 15, 2011.

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I forgot my user name / password for At Your Service Online. How can I reset this information?

You can reset your user name or password on the At Your Service website by selecting 'Forgot your User Name or Password'. You will receive an e-mail containing a temporary password. You must retrieve and update your password within 4 hours.

How can I decide which plan will work best for me?

You may use the Medical Plan Chooser to compare the plans side-by-side based on your personal needs and preferences. To learn more, watch the Medical Plan Chooser tutorial.

What else am I missing?

When reviewing your options throughout the Open Enrollment period, please read Things to Consider.

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For more information refer to the Open Enrollment overview.

Need an expert? If you have any questions concerning your benefits, please contact the Benefits staff at Campus Human Resources.

Notice: University policies, procedures and applicable collective bargaining agreements shall supersede information in this document or elsewhere on this site.